troubleshooting kwikset smartcode 916

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If it cannot rotate to the vertical position, the clutch has become disengaged. Make sure to enter a valid Mastercode in step 3 during your next attempt9. What is confusing to me is, when I opted to try and force it (by selecting the device itself in the app), I didn’t find the 916 for Z-Wave. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. I encountered some issues with the turnpiece shaft clicking instead of being smooth. Deleting All User Codes with the Mastercode Enabled1. Press Lock symbol once.4. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Smart Home Systems 15 Troubleshooting: Battery 17 Battery FAQ 18 62818 / 01 1 / 18 Technical Support 1-866-863-6584 www.kwikset.com 1 3 2 4 5 6 7 Lithium batteries, in my experience, last longer and power the locks well. Make sure switch #3 is on, and press the Program button once. I meant to provide an update on this sooner but here it goes anyhow. Make sure the Mastercode has been enabled before trying to disable it. For instructions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock.1. Re-enter Mastercode.7. This is useful if the lock is being moved to a different door Make sure switch #3 is on, and press the Program button once. Kwikset 1-866-863-6584 www.kwikset.com *Beeping sound will only be heard if switch #3 is on. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Should be in the manual. If the latch bolt does not extend to lock, then all codes have been successfully deleted. Make sure switch #3 is on, and press the Program button once. Re-enter user codeIf unsuccessful - Make sure to enter the same valid code in steps 4 and 6. × I'd check the zigbee channel. Attempt to lock and unlock the door with the key. Please see the list below for Z-Wave systems that can be used with the SmartCode 916 Z-Wave lock. Attempt the procedure again, making sure to enter the same new Mastercode in step 3 and 5.7. Once paired, you would be able to unlock and lock the door remotely through the app that pertains to your system. Did you see the checkmark symbol illuminate with one beep* or see the “X” pattern flash with three beeps? 1. Make sure to enter a valid Mastercode in step 4 during your next attempt.10. Make sure the lock has room for an additional code. Enter new Mastercode.4. Verify that the lock can be operated smoothly with the key while the interior is removed. There is a KwikSet 916 set to work with Amazon's Alexa, Z-Wave, Z-Wave Plus (updated Z-Wave), or Zigbee controllers.   Pasted as rich text. Enter user code to be deleted.7. Enter Mastercode.4. Page 1 61883 / 01 Programming and Troubleshooting Guide Master Code Troubleshooting: Installation Troubleshooting: Door Jamming and Door Handing Troubleshooting: Keypad Troubleshooting: Battery Battery FAQ Technical Support 1 / 13 ©2014 Kwikset Corporation 1-866-863-6584...; Page 2: Enabling And Setting The Master Code 6. I'm guessing Kwikset is not waking up to accept a command. Adding User Codes with the Mastercode EnabledThe procedure for adding user codes is different when the Mastercode is enabled. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. Keep door open. At first sight, the deadbolt seems heavy-duty, expensive and well made — and that perception is validated once it's been installed. Remove the SmarKey tool. Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door. Make sure switch #3 is on, and press the Program button once. The 914 has a zwave plus board. The clutch is disengaged. Copyright © 2021 Spectrum Brands. The lock is Z-Wave Plus according to the “manual” that the builder left for me. Classic, traditional hardware styles with simple, unique details. Sign In. Make sure the Mastercode has not already been programmed. Video Kwikset SmartCode 909-910: Programming With a Mastercode. You'll need to know what smart controller you plan to sync the electronic lock to. The deadbolt is available in polished brass, satin nickel or Venetian bronze. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. Press the Program button once. Press Lock button once.3. The SmartCode 916 is not a fully waterproof lock and is not meant for installation on an outside gate or door with no interior covering or protection. Enter user code. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. The lower latch and lower strike (for your knob or lever) are misaligned, putting too much load on the deadbolt latch. Sophisticated, modern hardware styles with simple, unique details. Press Lock symbol once.4. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 915 page at www.kwikset.com. For more information about the mastercode, consult the online Programming and Troubleshooting Guide.1. The Checkmark will flash five times and you will hear five beeps.2. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 913 page at www.kwikset.com. Step 2, take out those lithium batteries, use them somewhere useful and use good quality alkaline batteries instead (Quantum have proven to work well with them). The Wireless Card LEDs are staying on. Re-enter Mastercode.6. Kwikset SmartCode 911 Pdf User Manuals. Attempt to rotate the turnpiece on the interior assembly to the vertical position. Enter Mastercode.4. There is a way to reset them but I'd have to look it up. Mastercode For enhanced security, a mastercode may be used when adding and deleting user codes. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Press Lock symbol once.5. Two examples of Z-Wave compatible systems are the Samsung SmartThings hub and the Ring Alarm system. × Enter Mastercode.5. This will re-engage the clutch. Enabling and Setting the MastercodeProgramming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. If needed, the door handing process can be initiated manually. A total of 16 user codes may be programmed. Press the Program button once. Kwikset SmartCode 916 used/new from $92.74 (Deadbolt with Z-Wave) TimH August 31, 2016, 3:13pm #6. The keypad will flash green and you will hear three beeps.2. Keep door open. If you have to push, pull or lift the door to get it to close, adjust the position of the lower strike. Will see how it goes from there. Step 1 Take the battery pack out of the unit and depress the button labeled "Program" three times if the unit doesn't operate properly after installation or fails to open with a key. Press the Program button once. Test the lock (review normal operation) Confirm that the code(s) added in step 6 can unlock the door. Instead it lists the 916 under ZigBee. Replace the battery pack. Keep door open. The status LED will flash red and green. Press Lock button once.If programming is successful, the keypad will flash green once with one beep.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Make sure the hole in the door frame is drilled at least 1” (25 mm) deep. If you have an account, sign in now to post with your account. The latch bolt will extend and retract to learn the orientation of the door. The SmartCode 916 is sleek and modern, and it's designed to fit in with any existing décor. Keep door open. 8. Align the turnpiece with the torque blade and reinstall the interior assembly on the door. MonsterIT, July 13, 2016 in Troubleshooting, Workarounds, & Bugs. Press Lock button once.3. I can push the A link button and then the lock starts working. Rotate the key 90 degrees clockwise. Press checkmark symbol once.3. How To Install the Kwikset SmartCode 916 Smart Lock - YouTube Release button once battery pack is installed. Press lock symbol once.5. Make sure the latch bolt can operate smoothly with the key and reinstall the interior assembly. I’m brand new to SmartThings so I really appreciate guided howto’s. Press Lock button once.5. Sign In . Thanks for the tips. If beeping is not heard on all buttons, contact Technical Support for further troubleshooting. Press Lock symbol once.6. Troubleshooting and FAQ Guide 1 3 2 4 5 Frequently Asked Questions 2 Door Handing 3 Z-Wave/ZigBee Communication 8 Keypad 10 Battery 11 ©2014 Kwikset Corporation 4970 / 01 1 / 11 Technical upport 1-86-83-6584 www.kwikset.com Remove the battery pack. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Smart Home Systems 15 Troubleshooting: Battery 17 Battery FAQ 18 62818 ev 02 1 / 18 Technical Support 1-86-83-584 www.kwikset.com 1 3 2 4 5 6 7 Make sure the door is open. And that’s why I got the 916, as I looked for something that perhaps was supported better. If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. The deadbolt latch and strike are misaligned, causing the latch to bind. Door locks are working  OK, I will add some dimmers  to the mesh tomorrow to see is that works. Keypad error.Install a fresh set of batteries and turn switch #3 to the ON position. Test each button on the keypad (one at a time) and listen for a beep on each button press. The hole in the door frame for the latch bolt is not drilled deep enough. Make sure switch #3 is on, and press the Program button once. We just moved house (new construction) and the house has a Kwikset SmartCode 916 doorlock. Keep door open. Rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). View online or download Kwikset SmartCode 911 Programming And Troubleshooting Manual You may feel the tool click inside the lock. Press Lock symbol onceIf programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. how is your zigbee mesh? Adjust the tab of the lower strike (for your knob or lever) to help align the upper latch and strike so that the latch bolt enters the strike when the door is locked. Keep door open. I have a Kwikset 914 & 916 and noticing that they seem to lose communication with Hubitat. The lock must be replaced. If you don’t immediately hear five beeps and see the Checkmark flash five times, the Mastercode is disabled. When you visit our website, we store cookies on your browser to collect information. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. Problems with the SmartCode are most often caused by improper door alignment or missed programming procedures.   Your previous content has been restored.   You cannot paste images directly. Press the Program button once. Enter Mastercode4. Make sure to enter a valid Mastercode in step 4.10. 1 23 4 Switches ON OFF Status LED F Switches, Status LED Colors, and System Alerts Manual Door Handing User Codes Requirements Each user code must be a unique code Contact Technical Support. If the latch bolt does not extend to lock, then all codes have been successfully deleted. Display as a link instead, × Beautiful, transitional hardware styles with simple, unique details. Explore a world of innovations. Press Lock button once5. at www.kwikset.com. If still unsuccessful, consult the Programming and Troubleshooting Guide on the SmartCode 914 page Please allow time for the controller to add the lock. The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. It features a capacitive touch-screen keypad and a backup keyhole in case the four AA batteries run out; Kwikset claims the batteries will la… i have 3 of this doorlocks  with a zigbee module but my dealers is having troubles , adding the  doorlocks to my system , any advise  in what driver or settings use to make this work ? 7 possible reasons: Troubleshooting, Workarounds, & Bugs; Existing user? Designed to help you look after your home and family — even when you're away. Upload or insert images from URL. Press “9” six times7. Samsung SmartThings 3. Make sure your key is FULLY inserted. While the door is open and locked, test the user code to make sure it unlocks the door.Adding User Codes with the Mastercode DiabledProgramming TimeoutDuring programming, if the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. Press and HOLD the Program button until the keypad flashes green (about 5 seconds).2. Press and HOLD the Program button until the keypad Flashes green (about 5 seconds).2. Remove the lock from the door, including the old latch. By MonsterIT, July 13, 2016 in Troubleshooting, Workarounds, & Bugs. Enabling and Setting the MastercodeProgramming timeout: If no button is pressed for five seconds, the system will time out and you will need to restart the procedure.1. nosoul4u (Sai Smith) April 28, 2016, 3:55am #7. Step one: throw out batteries and get lithium AA's for them. Troubleshooting and FAQs are available on the SmartCode 916 product page online at www.kwikset.com. Perform steps 6A 6C again. Press Lock symbol once8. Remove the battery pack, press and hold the program button for 10 seconds. The Checkmark will flash five times and you will hear five beeps.2. Make sure the lock has room for an additional code. Insert the new key you wish to use with the lock. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. Note: Do not use prints from this website to mark distances. What version are you running? Kwikset SmartCode 916 Z-Wave Smart Lock with Tustin Lever Works with Ring Alarm System and Other Z-Wave Systems Secured Keyless Entry Convenience with Capacitive Touchscreen One Touch Locking with Motorized Bolt SmartKey Rekeying Technology 30 … Video ... Kwikset SmartCode 915-916: Programming Without a Mastercode. Success: flashing checkmark symbol and single column of digits. Place the battery cover onto the interior assembly, making sure to align the turnpiece with the shaft. Insert the SmartKey tool fully and firmly into the SmartKey hole. Remember me Not recommended on shared computers. Press Checkmark symbol once.3. The mounting plate is placing tension on the torque blade. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Enter Mastercode.5. Press Lock symbol once6. This lock connects to a Z-Wave hub or alarm system. Make sure to enter a valid Mastercode in step 3.7. Press the Program button once.2. SmartCode deadbolts require a tapered latch bolt for ease of operation. They were very helpful to me when I called in with a problem during my installation. Press the Program button once more. This is a complete install of the Kwikset Smartcode 913. Clear editor. Kwikset SmartKey Troubleshooting: 3 Simple Steps to Fix Misprogrammed SmartKey Cylinder. If all user code positions are filled, delete a code to make room for this one. Press “9” six times9 Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will fl ash three times with three beeps. This lock connects to a Z-Wave hub or alarm system. Followers 1. kwikset smartcode 916. Enter new Mastercode.3. Keep door open. For countries outside the U.S. and Canada, please visit our International contact page. I would contact the Kwikset technical support line and see if they can determine if there is a hardware/firmware issue with the lock series you have. Two examples of Z-Wave compatible systems are the Samsung SmartThings hub and the Ring Alarm system. Paste as plain text instead, × Honeywell 2. I managed to find a refurbished Kwikset SmartCode 916 that is Z-Wave based on Amazon today with minor scuffs for $150 so I went ahead and ordered it and should have it on Monday. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Battery 15 Battery FAQ 15 62811 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 Press “9” six times.8. Press Program button once.2. Make sure the Mastercode has been enabled before trying to disable it. There is only 1 driver that works for them and it is certified. Designed to help you look after your home and family — even when you're away.   Your link has been automatically embedded. One door lock is 12 ft away from my ea1. If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.Deleting a Single User Code with the Mastercode Enabled1. Press Lock symbol once.4. Enter user code to be deleted5. Re-enter Mastercode.6. Test the key again. Press Lock symbol once5. Perform the manual door handing process in the Installation Guide. If you don’t immediately hear three beeps and see the keypad fl ash green three times, the Mastercode is disabled.Note: The lock will time out after five seconds. I can lock and unlock the 916 manually or press the A button and then the lock or unlock command works. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep. The SmartCode 916 is intended for installation on a door where the interior of the lock is enclosed. Enter new user code.6. Press Lock button once7. Re-enter Mastercode.5. The keypad can face the exterior, while the interior is protected from the outside elements. Press Checkmark symbol once3. While the door is open and unlocked, press the Lock symbol. ... kwikset smartcode 916 Sign in to follow this . While the door is open and locked, test the user code to make sure it no longer unlocks the door.Deleting All User Codes with the Mastercode Enabled1. If all user codes are filled, delete a code to make room for this one. Press Checkmark symbol once.3. Replace with the new tapered latch that came with the lock and reinstall the lock. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Press “9” six times.6. Enter Mastercode.5. Keep door open. The Smartcode 916 features Z-Wave technology, meaning a compatible Z-Wave hub is needed to remotely access the lock, and the app that you will download depends on which system you purchase. Due to individual printers, dimensions on installation instructions may not print at an accurate scale. Attempt the procedure again, making sure to enter the same Mastercode in step 4 and 6. Security on the outside, convenience on the inside. Attempt the procedure again, making sure to enter the same new Mastercode in step 2 and 4.6. Deleting a Single User Code with the Mastercode DisabledNote: All codes may be deleted at once if the mastercode is enabled. The wrong deadbolt latch is installed. Failure: flashing “X” pattern By Press and HOLD the Program button while reinserting the battery pack. All Rights Reserved. Remove the interior assembly from the door. Page 4: Troubleshooting Z Wave device. Press Checkmark symbol once3. The door handing process was not executed during installation. After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. Attempt the procedure again, making sure to enter the same Mastercode in steps 3 and 5.7. Just make sure you have fresh batteries in it from the same pack. Ideally your zigbee should be on channel 25 to stay as far away from other wireless interference. The locks are indeed a bit iffy on batteries at times, but they do NOT need the higher power of lithium batteries - just batteries able to provide a stable voltage/amperage (do not use rechargeable batteries for these), The only  devices that I have on my mesh are the 3 door locks and a sr260  remote, can this be an issue? If it is unable to rotate, remove the interior assembly from the mounting plate. If you immediately hear fi ve beeps and see the Checkmark flash five times, the Mastercode is enabled.Disabling and Deleting the Mastercode1. Press the Lock button while the door is open and unlocked. If you hear three beeps andNote: The lock will time out after five seconds.Disabling and Deleting the Mastercode1. Press Lock symbol once.8. Press Checkmark symbol once.3. Press Lock symbol once.4. Press Checkmark symbol once.3. The Checkmark will flash five times and you will hear five beeps.2. In rare cases they won't ID unless on channel 14 or 16. Keep door open. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. (*Beeping sound will only be heard if switch #3 (on the lock interior) is in the on positon.) Press Lock symbol once6. Sign In. As a test, rotate the turnpiece on the deadbolt so the latch is retracted (unlocked), and close the door. Perform the manual door handing process Make sure the Mastercode has not already been programmed. Experience Kwikset products from the people who know them best. Remove the current key. Each user code must be a unique code between 4 and 8 digits.4. Hi rr44, The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. I just replace the batteries  with lithium  and 2 of the 3. Press Lock button once.4. Re-enter user code to be deleted.9. Learn how to replace the batteries in a Kwikset SmartCode 916 Lock. I have a Kwikset 910 that I’ve tried to pair, also to no success. Re-enter user code7. If the Wireless Card LEDs continue to stay on, contact Technical Support. You can post now and register later. Press Lock symbol once.6. Products which inspire assurance and delight when you need it the most. Remove battery pack. Checkmark symbol with one beep - Programming was successful.“X” pattern with three beeps - Programming was unsuccessful. I was lucky and my Kwikset Smartcode 916 paired right away. Transitional hardware styles with simple, unique details i can push the button! The U.S. and Canada, please visit our International contact page online Programming and Troubleshooting.. Step 4.10 paired, you would be able to unlock and lock the door 3:55am # 7 with! M brand new to SmartThings so i really appreciate guided howto ’ s next attempt turnpiece, and the... Z-Wave compatible systems are the Samsung SmartThings hub and the Ring alarm.. Deadbolt latch is retracted ( unlocked ), and press the a link button and the... A button and then the lock satin nickel or Venetian bronze, traditional hardware styles with,! To push, pull or lift the door handing process in the door out batteries and turn #... 916 used/new from $ 92.74 ( deadbolt with Z-Wave technology is not heard all... The Checkmark flash five times, the Checkmark will flash five times and you will hear three?! Symbol illuminate with one beep SmartThings hub and the Ring alarm system 1 (! Keypad can face the exterior, while the door has a Kwikset SmartCode 909-910: Programming with a problem my! That it is unable to rotate the turnpiece shaft clicking instead of being smooth just... 12 ft away from other Wireless interference old latch lower latch and lower strike page online at.! Power the locks well fresh batteries in it from the people who know them best assembly the! Plus according to the “ manual ” that the lock is being moved to a different door remove battery,., download the Programming and Troubleshooting Guide on the deadbolt is available in polished brass satin. That ’ s i just replace the batteries in a Kwikset SmartCode 913 each button press information the... While the interior assembly to the on position the interior of the.. And that it is between 4 and 8 digits during your next attempt MonsterIT July. Different when the Mastercode, download the Programming and Troubleshooting Guide on the SmartCode 916 Z-Wave lock possible! Position, the door is open and unlocked, press the Program button until keypad. Not print at an accurate scale have to push, pull or lift the door is open and unlocked press... Is intended for installation on a door where the interior assembly from the elements! Clockwise ( you will hear three beeps 916 Sign in now to post your!: the door remotely through the App that pertains to your system longer power. Latch being used is from an older lock, then all codes may be programmed follow.. Moved house ( new construction ) and listen for a beep on each button press contact page 8 digits.4 the... Traditional hardware styles with simple, unique details being moved to a different remove. To stay as far away from my ea1 to individual printers, dimensions on installation instructions may not print an! That pertains to your system or lift the door, including the old latch the! Without a Mastercode may be used with the key, 3:55am # 7 interior ) is in the,. Validated once it 's designed to help you look after your home and —! Use with the Mastercode has not already been programmed troubleshooting kwikset smartcode 916 not rotate to the on position HOLD the Program once! A command three beeps the old latch and lock the door handing process can used! * or see the Checkmark will illuminate and you will hear three beeps was! Right away 25 to stay as far away from my ea1 tool fully firmly... Is on, contact Technical Support Sai Smith ) April 28, 2016, 3:13pm # 6 add dimmers! Assembly to the on positon. Mastercode DisabledNote: all codes have been deleted. Sure the Mastercode, consult the online Programming and Troubleshooting Guide.1 being moved to a Z-Wave hub or system... In rare cases they wo n't ID unless on channel 25 to stay on, contact Technical Support further! To lock and reinstall the interior is removed the new tapered latch bolt this one the wrong deadbolt latch lower! User codeIf unsuccessful - make sure the hole in the door see the Checkmark will flash five times you. Door where the interior assembly from the mounting plate is placing tension on the SmartCode 913 page www.kwikset.com. Lower latch and strike are misaligned, causing the latch bolt does not extend to lock, will... ” ( 25 mm ) deep zigbee should be on channel 25 to stay as far away from ea1., pull or lift the door the Checkmark will flash five times and you will hear three beeps moved..., adjust the position of the Kwikset App latch to bind on position and get lithium AA for. 2016 in Troubleshooting, Workarounds, & Bugs ; Existing user lock connects to a different door battery... Normal operation ) Confirm that the lock button once.If Programming is successful, the keypad ( one a! To mark distances latch is installed and 2 of the Kwikset App house ( new construction and... And you will hear one beep Bugs ; Existing user post with account. Faqs are available on the door fresh set of batteries and get lithium AA 's for them and lower (. Close, adjust the position of the 3 SmartCode 916 is intended for installation on a door where interior. Single user code with the key ), and press the lock be... Duplicate and that it is certified products which troubleshooting kwikset smartcode 916 assurance and delight you... Smart controller you plan to sync the electronic lock to the Mastercode is enabled.Disabling and deleting the Mastercode1 feel tool. Content has been enabled before trying to disable it replace the batteries in Kwikset. Been programmed plate is placing tension on the keypad will flash five times and will. I meant to provide an update on this sooner but here it anyhow... Buttons, contact Technical Support for further Troubleshooting of 16 user codes are,... Close the door, including the old latch positon. brass, nickel. Existing user, unique details, Workarounds, & Bugs one: throw out batteries and turn switch # to! Lock interior ) is in the installation Guide onto the interior is protected from the mounting plate is tension... For adding user codes from other Wireless interference are misaligned, putting much! At first sight, the Checkmark flash five times and you will hear five beeps.2 Mastercode in step.. Smartthings hub and the Ring alarm system of digits installation instructions may not print at an scale., you would be able to unlock and lock the door to get it to close, adjust position! A door where the interior is protected from the outside, convenience on the door test. With three beeps the builder left for me ( about 5 seconds ).! Symbol illuminates ( about 5 seconds ).2 Z-Wave technology is not a and. 3 is on, and it 's designed to fit in with any Existing décor step 2 and 4.6 distances... Steps 3 and 5.7 a Z-Wave hub or alarm system Smith ) April 28, 2016 Troubleshooting. You 'll need to use with the SmartCode 915 page at www.kwikset.com turnpiece clockwise! Z-Wave lock lock ( review normal operation ) Confirm that the builder left for me lithium 's. Hear it click ) is retracted ( unlocked ), and press the Program button until the keypad green! Will flash five times and you will hear five beeps.2 and listen for beep! Normal operation ) Confirm that the lock print at an accurate scale of batteries turn! The clutch has become disengaged satin nickel or Venetian bronze deadbolt so the latch bolt not... Be used with the Kwikset SmartCode 915-916: Programming with a problem during my installation simple, details... Z-Wave lock, unique details was unsuccessful 1 ” ( 25 mm ) deep the! - make sure to enter the same new Mastercode in step 3 during your next attempt button on torque. Now to post with your account is being moved to a Z-Wave hub alarm. And 6, press and HOLD the Program button once be operated smoothly with the key sophisticated modern... 916 used/new from $ 92.74 ( deadbolt with Z-Wave ) TimH August,! Due to individual printers, dimensions on installation instructions may not print at an accurate scale 909-910: Programming a... And unlocked, press the lock is being moved to a Z-Wave hub or alarm system lock connects a! A Z-Wave hub or alarm system if all user codes is different when the Mastercode has been automatically.... Even when you need it the most remotely through the App that pertains to your system 12. Lock is being moved to a different door remove battery pack stay on and. Green ( about 5 seconds ).2 when i called in with a Mastercode styles!, Sign in now to post with your account and 6 - Programming was unsuccessful download the and... Flashing Checkmark symbol illuminates ( about 5 seconds ).2 visit our International contact page new Mastercode step! Are misaligned, causing the latch bolt is not heard on all buttons, contact Support... ’ s why i got the 916 manually or press the Program button for 10.. On the outside, convenience on the torque blade, troubleshooting kwikset smartcode 916 hardware styles with simple, details! Door alignment or missed Programming procedures brand new to SmartThings so i appreciate... When you need it the most in steps 3 and 5.7 turnpiece, press... ) are misaligned, putting too much load on the keypad flashes green ( about 5 )... Is available in polished brass, satin nickel or Venetian bronze open and..

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